If you receive an item that is damaged, please send a clear photo of the damage and order details to : firstname.lastname@example.org.
Our system will assign to a customer service representative and send you a copy of your request. Please DO NOT throw the item away if it is damaged prior to taking a photo or sending it to us for inspection. We cannot replace a damaged item if we do not see the damage.
A representative will contact you during regular business hours. Monday - Friday 8:00 am - 5:00 pm.